How to Change Phone Number?

Dear CoinCola trader,

If your current phone number is no longer functional, there's no need to worry. You can initiate a phone number change by sending an email to [e-mail] with the subject line "Modify Phone Number."

Please ensure that the email includes the following details:

• Your CoinCola username (registered mobile phone number or email).
• Clear images of both the front and back of your ID card, accompanied by a selfie in which you are holding the ID card. Please note that the ID must be verified and match the information on CoinCola.
• A brief explanation of the issue you are encountering.
• Provide your new phone number.

Once your email is sent, we will process your request within two working days.

It's important to note that if your account hasn't been verified, we regret to inform you that we won't be able to assist you with changing your phone number at this time.

However, if your current phone number is still operational, you can conveniently update it directly through the CoinCola App. Simply follow these steps:

For any additional questions or concerns, don't hesitate to reach out to us via WhatsApp at [phone] or [phone].

Thank you for choosing CoinCola. We're here to ensure your trading experience remains smooth and secure.

Best regards,

CoinCola Team